AT&T has announced the discontinuation of its email-to-text and text-to-email services, effective June 17, 2025. This decision will eliminate the capability for users to send SMS/MMS messages via email and to receive emails through text messages. Unlike AT&T, other major U.S. carriers, such as T-Mobile and Verizon, continue to provide this functionality. The announcement about the shutdown was made quietly through an update to AT&T’s support page, rather than through a formal public statement.
It appears that the decision may have been influenced by low usage of this feature among subscribers. The change will affect all AT&T Wireless customers, including those with FirstNet, Business, and Cricket Wireless accounts. For those unfamiliar with these services, email-to-text allows users to send text messages using their email with an internet connection, while text-to-email enables the receiving of emails as messages via a mobile network. Despite the convenience these options offer, AT&T’s update suggests that they no longer see it as a viable service.
A Reddit user noticed the update on the support page, which mentioned the impending end of the services. Users will no longer be able to send a text to a 10-digit AT&T phone number by adding the suffixes “@txt.att.net” for SMS or “@mms.att.net” for MMS. Similarly, receiving SMS or MMS as emails will be disabled. The chosen date for the discontinuation falls on a Tuesday in the middle of the workweek, which may catch some users unprepared.
It would be beneficial for AT&T to issue a more prominent announcement alongside an explanation for the service cut before the deadline. Although it is likely the company will cite low usage, it is uncertain if other major carriers will react similarly to this development.
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