Netflix has introduced a new user interface (UI) for its platform, marking the first major change in twelve years. The rollout began in early May, and reactions from users have been mixed, to say the least.
Many have expressed dissatisfaction, noting that the new design features oversized display cards that dominate the screen, reminiscent of a tablet UI but on larger TVs. Users feel this approach wastes valuable space.
Despite the negative feedback, Netflix claims to have conducted internal testing indicating that the silent majority prefers the new design, although they have not provided any supporting evidence for this assertion. Regardless, the chorus of complaints continues to grow, and many users share a common sentiment of frustration regarding the UI changes.
One major concern is that the design appears to shuffle content around and alter box art, giving the impression of a more extensive library than actually exists. By implementing a large tablet-style UI, Netflix seems to obscure valuable content by requiring users to scroll much more than before.
This not only complicates the browsing experience but also makes it increasingly time-consuming to explore the options available. Another issue arises from the placement of the sidebar, which has been relocated to the top of the screen.
This change forces users to either scroll back up or press the back button to access menus, a function that Netflix does not adequately explain. This design oversight means users often have to figure out how to navigate the UI without guidance.
While some users may eventually adapt to the new design, it is evident that a significant number are unhappy with the changes. The new UI indisputably occupies screen space inefficiently and makes accessing content more challenging.
It raises the question of whether the updates are genuinely meant to improve user experience or simply designed to keep users engaged—much like other tech trends that prioritize time spent on apps over ease of use.
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