Samsung is introducing a new system designed to expedite customer support registration at repair centers. This innovative support service is available for Galaxy devices running Android 10 or higher and is currently accessible in 36 countries, including the United States.
However, it is important to note that this service is limited to select repair shops. In addition to this, Samsung has recently launched the One UI 8 beta program after a period of anticipation, though it is only available in particular markets at this stage.
Alongside the beta announcement, Samsung has provided a detailed timeline for when the stable One UI 8 update will be rolled out and which devices will be prioritized for the update. The new One UI 8 update is expected to bring numerous features and enhancements, which will be revealed in future beta iterations.
One of the standout features in the recent announcements is a streamlined method for users to register their Galaxy devices for customer support. This new process is available for any Galaxy device equipped with NFC support and running Android 10.
By integrating QR code and NFC technology, Samsung aims to make customer support more efficient. Through the One UI 8 beta announcement, Samsung clarified that this QR- and NFC-enabled support will enable a more convenient way for users to register their service requests without needing to fill out lengthy forms.
This service is linked to users’ Samsung Accounts, but its availability can vary by location. At present, it is offered in 36 countries, including the United States.
Samsung plans to expand this feature to additional countries in the future. However, even in regions where it is available, the QR- and NFC-enabled support might only be found in select repair shops.
Users should verify the availability of this service at their local Samsung repair center, as the company is working to improve access over time.
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